When you acquire any of our innovative router solutions, you always have all our operation and support services at your disposal – from system definition, integration, installation, implementation, and operation to maintenance and updating.
Technical support
and software maintenance
Our technical support will answer your questions and solve any technical problems that you might encounter. Furthermore, we will ensure that your device replacement, software maintenance, and updates are handled quickly and efficiently.
Installation and operation services
We ensure that your router solution is installed properly and create the necessary configurations. We also maintain and manage the Network Manager servers, monitor all the connections, and take care of possible problems to ensure that the system is always up and running.
Network environment
definition services
We define your network environment to optimize the router operations. This way we locate all relevant IP-addresses and define which connections are critical and which less so.
Network management
integration services
We also help you integrate the Goodmill w24 solutions fully into your current service management systems. |